by William Cowles
What’s your church’s attitude about its members? After new
recruits have signed the pledge and joined the club, does your church continue
to embrace, engage, and energize your disciples the same way it did when they
were wooing them? Or, does it take them for granted?
We talk a lot about visitor first impressions that either
pull people in or push them away from a church, but there also can be slow-developing
feelings of discontent that regular pew-fillers get over time. Too many church
leaders often fail to recognize that, for newcomers, the courtship and honeymoon
end pretty quickly. No matter how attractive and energizing the church’s
vision, mission, and purpose were to them at first, people get restless when
they’re put on the shelf and taken for granted. And when people become
discontented, the church rarely realizes it until it’s too late and good people
are gone.
Healthy churches understand people’s needs for fuel. They
continue to nurture relationships among even their most faithful, sacrificial,
serving, and humble leaders and members. Unhealthy churches typically fall into
attitudes of ignorance, indifference, or arrogance about people whom they see
as comfortably in the fold. Healthy churches look at each and every person as a
fresh opportunity for spiritual support and equipping. Unhealthy churches take
their people for granted and leave them to find their way on their own.
In this blog, we’ll take a look at the three attitudes that
signal that a relationship may be crumbling – that all isn’t smooth sailing on
the surface of the church-member alliance. Then, in Part 2, we’ll offer some
ways that healthy churches can help themselves avoid these traps.
Unhealthy churches don’t recognize these attitudes in
themselves:
1. Ignorance
– They’re clueless. When member attendance starts slipping, when giving
starts to trickle down, when participation becomes less and less frequent – church
leaders, staff, and pastors don’t notice. This may be the most dangerous of
signs because it develops slowly and subtly over a long time, and people who have
created that unawareness, just can’t see it.
2. Indifference
– They’re care-less. When attrition starts accelerating, they chalk it up
to external factors they don’t think they can control. They rationalize – some
people always move away for better jobs; some people die; some people just
can’t be happy anywhere. This sign shows a lack of accountability by people who
are good at pointing the other way.
3. Arrogance
– They’re thoughtless. When all the planning and participation is done by
just a few well-placed people – leaders, staff, or pastors – that defines a
church that has fallen in love with its own power and purpose, and outsiders
just don’t matter to them. New people are not allowed into the inner circle, so
they never get challenged and never grow. This is the most obvious of the three
signs, because its perpetrators love to show off their wisdom and skill at
running the church.
Do you see signs of those attitudes in your church? If so,
it’s time to step back and check your attitude. Take a 30,000-foot look at how
others perceive their relationship to your faith community – before you have to
close the doors for good.